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Telecom CEO admits not delivering on XT promises

Today in a press conference, Telecom CEO Paul Reynolds admitted to not delivering on the promises of the Telecom XT network.

He also stated that Alcatel-Lucent had been ‘Put on notice’ however when asked what that meant the question was not really answered.

It appears that, while Alcatel-Lucent has been put on notice. No dead lines were given to Alcatel-Lucent in regards to a definite date in which the issues needed to be fixed. This would point to there not being any repercussions if a speedy solution to the network problems was not found.

Paul Reynolds did state that the resignation of CTO, Frank Mount was in direct response to the XT network failures. He was unable to comment, regarding the resignation of Alcatel-Lucent NZ CEO Steve Lowe or whether Steve resigned in response to the XT network issues.

Telecom stated that if customers wished to break their contracts with the company, it would be dealt with on a per customer basis.

Paul Reynolds stated that Telecom customers, were the ones to decide if the XT network and Telecom has had it’s last chance as far as the XT network was concerned.

No guarantees have been given that the network would not fail again. Reynolds denied that only having the two RNCs’ played a role in the network outages. When questioned as to Vodafone having six in NZ, Reynolds said the two were sufficient based on the number of customers. However he says the company has plans to have at least another four RNCs in place by the end of the year.